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How to Get Money Back From a Scam: Skip the Second One

Marco Stavros||Last updated: August 23, 2026|10 min read

Quick Answer

The legitimate ways to try to get money back from a forex scam are free: a bank chargeback or Section 75 claim, a report to Action Fraud, a report to the FCA, and, where a regulated firm is involved, the Financial Ombudsman Service. Any company asking for a fee upfront to "recover" your funds is a separate warning sign the FCA specifically tracks, not a shortcut worth taking.

I will keep the jokes out of this one. Some topics do not need them, and a reader searching how to get money back from something that turned out to be fake has usually had enough surprises for one week. What follows is the plain version: what actually helps, and what tends to make the situation worse.

This post covers the specific trap that catches people right after they realise they have been scammed, why it works, and the free, legitimate steps that are worth your time instead. If you are here because you already paid someone claiming they could recover your funds, read the next section before you send anything else.

You have just realised it was a scam

It rarely arrives as one clean moment. Withdrawal requests that used to process suddenly need "one more verification." A support line that answered instantly goes quiet. A signal seller or prop firm that took your money stops responding altogether. At some point the pieces line up, and the realisation lands all at once: this was not a bad trading decision. It was never real to begin with.

That realisation carries its own kind of shame, separate from any ordinary trading loss. My analysis was right but I still lost describes a bad trade. It does not describe handing money to something that was never a market at all. The two feel different, and the second one is harder to say out loud, which is exactly the moment a second group of people is waiting for.

The ads promising to get it all back

Search for help at this point and the results fill quickly with fund recovery specialists, asset tracers, and firms offering to get your money back — for a fee, paid up front, before any work happens. Some look genuinely professional. Several use the language of law enforcement or regulation without actually being either.

Sure, heard that before — the internet is full of scams claiming to fix other scams, nothing new there. Except this specific pattern is common and organised enough that the UK's own financial regulator maintains a dedicated page warning about it by name, which tells you something about how often it works.

A few details tend to repeat across these operations: contact that arrives unprompted, a story about working alongside the police or a regulator to trace funds, and a request for payment described as a tax, an administrative charge, or a solicitor's retainer before anything actually happens. The website often looks more polished than the broker that scammed you in the first place, which is precisely the point.

Person on a phone call, gesturing while questioning what they are being told

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Why the recovery offer is often the same scam again

According to the FCA's own guidance on recovery room scams, fraudsters specifically approach investors who have already lost money and offer to help recover it in exchange for an upfront fee, sometimes described as a tax, solicitor, or administrative charge. There is usually no real explanation of how the money will be recovered, or a false one involving a claimed link to government, police, or a regulator.

Here is the part worth sitting with: the people behind the original scam may operate the recovery scheme themselves, or sell your details on to someone who will. The FCA's guidance on forex trading scams explicitly warns that fraudsters "may try and target you again or sell your details to other criminals" once you are already a known victim. You are not paranoid for wondering whether the friendly recovery agent on the phone already has your file from somewhere else.

(Genuine authorities do not send fraud reports to private companies, and they do not need paying to investigate one. Any report of fraud made to the police or the FCA can only be shared between law enforcement agencies — never with a business claiming it can recover your money.)

What actually works, and costs nothing to try

None of the following require paying anyone a fee. That is not incidental. It is the clearest test available for telling a genuine recovery route from a second scam.

  • Your bank — ask about a chargeback, or a Section 75 claim if you paid by credit card over a certain value. This is often the fastest genuine route, and it is free to ask.
  • Action Fraud — report at ReportFraud.police.uk for a crime reference number, which several other steps, including insurance and bank disputes, may ask you for.
  • The FCA — report the firm directly, and use the FCA Firm Checker to confirm whether it was ever genuinely authorised. This is the same regulator status worth checking with any broker before you deposit, not just after something goes wrong, since scammers frequently clone the name and reference number of real firms.
  • The Financial Ombudsman Service — a genuine route if a regulated firm treated you unfairly, though it does not cover firms operating fraudulently outside regulation entirely.
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I can find this on YouTube for free — largely true for the general advice, and worth doing regardless of whether it feels like enough on its own. Filing the reports does not guarantee the money comes back. It is still the only version of this process that does not risk a second loss on top of the first.

Being honest about what this cannot promise

I will not tell you recovery is likely, because it often is not, and a site telling you otherwise while quietly hoping you trade with them instead would be doing exactly what this post is warning you about. Whether money can genuinely be traced and returned depends heavily on how it was sent, how quickly you acted, and whether any part of the chain involved a regulated entity at all. Real risk management includes protecting yourself from this stage too, not just from a losing trade.

If you are still being contacted by anyone offering guaranteed recovery for a fee, stop responding and do not send further payment, regardless of how convincing the reference numbers or website look. If the financial loss has affected your mental health, or the shame of it is sitting heavier than the money itself, that is worth talking to someone about directly — a GP, or a service like Samaritans on 116 123 — not carrying alone while you also try to sort out the paperwork.

Frequently asked questions

How do I get money back from a forex scam?

Start with your bank, not a recovery company. Ask about a chargeback or, for card payments, a Section 75 claim. Report the fraud to Action Fraud for a crime reference number, and report the firm to the FCA. These are the free, legitimate channels, and they are where any real recovery process actually begins.

What is a recovery room scam?

A recovery room scam is when fraudsters contact someone who has already lost money to a scam and offer to recover it for an upfront fee. According to the FCA, these operations sometimes trace back to the same people behind the original fraud, who either resell victim details or run the "recovery" service themselves.

Can I get a chargeback from my bank for a scam broker?

Often yes, particularly if you paid by debit or credit card. Chargeback and, for card payments over a certain value, Section 75 protection exist specifically for situations where you did not receive what you paid for. Contact your bank directly and explain the situation plainly.

How do I report a forex scam in the UK?

Report it to Action Fraud at ReportFraud.police.uk to get a crime reference number, and separately report the firm to the FCA on 0800 111 6768 or via their contact form. Both are free, and both are the routes that count for any later chargeback or Ombudsman claim.

How can I check if a forex broker is FCA regulated?

Use the FCA Firm Checker on the FCA website and search the firm by name or reference number. Be aware that scammers frequently clone the details of genuinely authorised firms, so cross-check the contact details shown against the ones you were given, not just the firm name.

Should I pay an upfront fee to a fund recovery company?

The FCA explicitly warns against this. Recovery room scams rely on exactly this pattern: a fee requested before any recovery work happens, often described as a tax, solicitor, or administrative charge. Legitimate authorities do not require payment to investigate a fraud report.

What is the Financial Ombudsman Service and can it help?

The Financial Ombudsman Service handles complaints against firms regulated in the UK. It can be a genuine route if a regulated firm has treated you unfairly, though it does not cover unregulated or fraudulent operations outside its remit. It is free to use and does not require you to pay anyone to access it.

Marco Stavros

Marco Stavros has traded forex from London since 2009. He has fielded more late-night messages from readers who suspected a broker or signal seller was not real than he can count, and always points them to the same free channels covered here before anything else. Learn more about Marco.

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